Most People Happy With Virtual Doctors’ Appointments

A recent survey from Visionable has shown that 73 per cent of people are happy with the idea of having video consultations with their GP.

Pandemic Strengthens View

The survey, which originally took into account the views of 1500 people back in February (i.e. before the UK lockdown), found that at that time, 69 per cent of people were in favour of video consultations with their GP. A further 1525 people were then surveyed in May, after the lockdown and the spread of the virus. Perhaps not surprisingly, it was found that there had been an increase to 73 per cent of the number of people who preferred the idea of a video consultation rather than a (potentially risky) visit to a GP’s surgery/medical centre.

Physical Visit Not Always Necessary

The survey showed that by May this year, nearly three-quarters of respondents agreed that it is not always necessary to physically see a doctor to receive appropriate care.

Most GPs Now Offer Video Consultations

Health Secretary, Matt Hancock, recently claimed that 99 per cent of GP practices now offer video consultations.  This is an 80 per cent rise since the beginning of the pandemic. Hospitals also now offer video visits and virtual outpatient appointments.


Although COVID-19 and the need to stay apart to avoid infection has been the key driver for the big swing to video consultation availability, concerns still exist about the format itself and its limitations compared to a face-to-face visit.  For example, the Visionable survey revealed that security is seen as a risk by more than half of patients, women are more concerned about showing body parts and some patients are concerned about making mistakes with technology.

Also, some professionals who were part of the survey expressed concerns that the lack of a “laying on of hands” for comfort or for investigation, made it more difficult to build engagement and trust with patients.

Favours The More Affluent

The Visionable survey also found that those on high or mid incomes are happier to have a video consultation.  It may also be the case that these people are more used to using technology such as video conferencing platforms e.g. Zoom or Teams, as part of the work and increasingly so with the remote working necessitated by the lockdown. 

Older patients may also be finding the current situation of GP Consultations a challenge. For example, back in July, Age Cymru in Wales expressed concern that older people, particularly those over 75, were finding the idea of video consultations difficult, and that this is the age group who often need healthcare the most.

Perception Problems

Despite GPs widely offering video consultations as an option now, reports in the media that appropriate access to general practice is a widespread problem have led to complaints and staff members being verbally abused by the public. 

Better Than No Consultation

Whatever the concerns about video consultations as opposed to face-to-face consultations, many commentators agree that a video consultation is better than no consultation at all.  For example, there are widespread concerns that serious conditions like cancer are being missed as patients have simply avoided making any kind of appointment to address medical concerns due to fears of catching COVID-19, and that there is the lack of awareness of the availability of video consultations and a perception that medical professionals may be too busy at the current time to see patients normally.

What Does This Mean For Your Business?

The 70 IT companies that replaced the old GPSoC framework are benefitting from the move by NHS digital to ensure that GP surgeries, medical/healthcare centres and hospitals all have the necessary solutions in place to conduct video consultations and perform other services and communications tasks digitally.  Users of GP and NHS services now have another option for consultations that may ensure that they can get an appointment more quickly, albeit online, and that doctors can communicate with patients safely (for both) during the pandemic, and continue to operate that way going forward.  Less affluent and older patients, however, may struggle to access video consultations and may, therefore, be more at risk in a number of ways. Doctors may also miss some aspects of face-to-face meetings with their patients and there is a possibility that other important health factors may be missed without a more holistic, face-to-face meeting. COVID-19 is, however, now firmly dictating how many medical services can be accessed and may indirectly be causing many patients with potentially serious conditions to avoid making appointments at this time.  As shown by the survey, however, many people may be warming to and becoming used the idea of video appointments and online meetings for all kinds of things.

Voice Control Your Printer

Amazon has announced its new ‘Printing With Alexa’ service that allows owners of Echo devices to operate their printer using voice commands.

Print What?

Printing With Alexa allows the simple “Alexa, print….” followed by what the user requires to produce a printed document.  Amazon says that the kinds of things that can be printed this way include “shopping and to-do lists, games like mazes and Sudoku, graph paper, lined paper, and test pages.”

The list of different documents, many of which are related to family activities, appears to reflect the working and learning from home that has become the new norm for many people over the last 6 months, and possibly again in the future with second spikes or more lockdowns. 


Amazon says that the service will work with compatible printers that are connected to the same wireless network as your Alexa device (provided it is a compatible Echo device too). The service is activated when the user says “Alexa, discover my printer”, or navigates to the “Devices” screen in the Alexa App, selects “+”, selects “Add Device”, and chooses “Printer” as the device type. Amazon says that the service works with most IPP-enabled network-connected printers manufactured by HP, Brother, Canon, and Epson.

Ink or Toner Re-Orders

The service also enables automatic ordering ink or toner from Amazon at a 10 per cent discount, thereby acting as a kind of hands-free replenishment process and providing extra revenue for Amazon.

Brand Voice

Back in February, before the worldwide pandemic lockdowns and working-from-home hit, Amazon was more focused on features for the business market with Alexa as it offered a new ‘Brand Voice’ capability through AWS (Brand Polly) to companies which enabled them to create their own custom voice for Alexa to replace the default voice with one that reflected their “persona”, such as the voice of Colonel Sanders for KFC.

What Does This Mean For Your Business?

The ‘Printing With Alexa’ service is another step in Amazon’s plan to tie Alexa (and Echo devices) more closely in with all aspects of the user’s life e.g. making phone calls, setting their appointments, alarms and reminders, and linking in with many other devices on their home network plus IoT devices.  This strategy may put Amazon’s digital assistant at the heart of the operation of modern home and will, as in this case with the printer cartridge re-ordering, tie in with Amazon’s retailing platforms, thereby providing increased revenue for Amazon and a monetising of Alexa.  This may even spread to the ordering of groceries.  For example, in July, Amazon announced that it was taking on the supermarkets and Ocado in the UK with free grocery deliveries from its Amazon Fresh service.

Even though the pandemic has dampened business-targeted announcements, Amazon is still planning to keep monetising Alexa in the business market too where there is huge potential for modifications and different targeted and customised versions of Alexa and digital assistants.  For example, in April last year, Amazon launched its Alexa for Business Blueprints, which is a platform that enables businesses to make their own Alexa-powered applications for their organisation and incorporate their own customised, private ‘skills’.

Featured Article – Just What Is The IoT?

With a vast and growing number of business, industry, consumer and civic IoT devices and systems now being used, we look at their advantages, the threats to the IoT and how we move forward in a way that maximises the benefits and security.

The Internet of Things (IoT)

IoT devices are those devices that are now present in most offices and homes that have a connection to the Internet and are, therefore, ‘smart’ and inter-connected. These devices, each of which has an IP address, could be anything from white goods and smart thermostats to CCTV cameras, medical implants, industrial controllers and building entry systems.

IoT devices transmit and collect data which can be processed in data-centres or the cloud.  IoT devices use several different communications standards and protocols to communicate with other devices.  These include Wi-Fi, Bluetooth, ZigBee (for low-power, short-distance communication) or message queuing telemetry transport (MQTT).


The IoT can be categorised as the consumer IoT, industrial IoT, smart homes and offices and even smart cities.


Cloud providers also provide IoT platforms that allow IoT devices and gateways to connect with the applications used to deal with the IoT data, coordinate IoT systems and help with their functionality.


Estimates on the growing number of IoT devices vary but there is thought to be anywhere between 30 and 50 billion IoT devices worldwide which could generate more than 4 zettabytes of data this year. 

The Advantages of the IoT

Devices and systems that are ‘smart’ i.e. have an internet connection have several key advantages including:

– Data can be gathered from IoT devices that can be used to improve design, operation, security and more. This can help to create new opportunities and launch new, improved products.

– They can be updated and even patched remotely and quickly without requiring physical parts to be replaced.

– Customer interaction and engagement with the product and the brand can be increased by having a smart function.

– Companies can use IoT technologies to reduce their operational costs e.g. by helping to track and monitor equipment and reduce downtime, predict errors, and reduce power consumption.

IoT Security Risks

The risks are that the Internet connection in IoT devices can, if adequate security measures are not in place, provide a way in for hackers to steal personal data, spy on users in their own homes, or remotely take control of devices in order to misuse them.

The main security issue of many of these devices is that they have pre-set, default unchangeable passwords, and once these passwords have been discovered by cyber-criminals, the IoT devices are wide open to being tampered with and misused.

Also, the fact that IoT devices are so prevalent and are often overlooked in security planning (and are therefore likely left unguarded) means that they are vulnerable to hacks and attacks.

Another big risk is that IoT devices are deployed in many systems that link to (and are supplied by) major utilities e.g. smart meters in homes. This means that a large-scale attack on these IoT systems could affect the economy.

“Shadow IoT” devices i.e. connected to corporate networks without the knowledge of IT teams, also now pose a threat to organisations by allowing attackers a way to get into a corporate network. These devices can include fitness trackers, smartwatches, and medical devices.

Real-Life Examples

A poll by Extreme Networks of 540 IT professionals in the U.S, Europe and the Asia Pacific regions found that 70 per cent of companies who said they employed IoT devices were aware of successful or attempted hacks.

Hacks of IoT devices do not just happen to businesses.  With so many IoT devices being present in the modern home we are all now at risk. Some real-life examples of IoT hacking include:

– Hackers talking to a young girl in her bedroom via a ‘Ring’ home security camera (Mississippi, December 2019).  In the same month, a Florida family were subjected to vocal, racial abuse in their own home and subjected to a loud alarm blast after a hacker took over their ‘Ring’ security system without permission.

– In May 2018, A US woman reported that a private home conversation had been recorded by her Amazon’s voice assistant, and then sent it to a random phone contact who happened to be her husband’s employee.

– Back in 2017, researchers discovered that a sex toy with an in-built camera could also be hacked.

– In October 2016, the ‘Mirai’ attack used thousands of household IoT devices as a botnet to launch an online distributed denial of service (DDoS) attack (on the DNS service ‘Dyn’) with global consequences.

2020 Hacks

Examples of how some bigger IoT systems and devices have been attacked this year include:

– In February, there were reports that a vulnerability in over 2,300 smart building access systems was being exploited by attackers to launch DDoS attacks.

– In May, supercomputing systems in the UK, Germany, and Switzerland were targeted and infected with cryptocurrency mining malware.

– Also in May, a new form of malware called Kaiji was found to have been used to target IoT devices and Linux servers to make them part of a botnet that could be used for several different types of DDoS attacks.

IoT Security Legislation on the Way

In January this year, the UK government’s Department for Digital, Culture, Media and Sport (DCMS), announced that it is preparing new legislation to enforce new standards that will protect users of IoT devices from known hacking and spying risks.

IoT Household Gadgets

This commitment to legislate leads on from last year’s proposal by then Digital Minister Margot James and follows a seven-month consultation with GCHQ’s National Cyber Security Centre, and with stakeholders including manufacturers, retailers, and academics. 

The proposed new legislation will improve digital protection for users of a growing number of smart household devices (devices with an Internet connection) that are broadly grouped together as the ‘Internet of Things’ (IoT).  These gadgets include kitchen appliances and gadgets, connected TVs, smart speakers, home security cameras, baby monitors and more.

In business settings, IoT devices can include elevators, doors, or whole heating and fire safety systems in office buildings.

The proposed new legislation will be intended to put pressure on manufacturers to ensure that:

– All internet-enabled devices have a unique password and not a default one.

– There is a public point of contact for the reporting of any vulnerabilities in IoT products.

– The minimum length of time that a device will receive security updates is clearly stated.


Even though legislation could make manufacturers try harder to make IoT devices more secure, technical experts and commentators have pointed out that there are many challenges to making internet-enabled/smart devices secure because:

  • Adding security to household internet-enabled ‘commodity’ items costs money. This would have to be passed on to the customer in higher prices, but this would mean that the price would not be competitive. Therefore, it may be that security is being sacrificed to keep costs down – sell now and worry about security later.
  • Even if there is a security problem in a device, the firmware (the device’s software) is not always easy to update. There are also costs involved in doing so which manufacturers of lower-end devices may not be willing to incur.
  • With devices which are typically infrequent and long-lasting purchases e.g. white goods, we tend to keep them until they stop working, and we are unlikely to replace them because they have a security vulnerability that is not fully understood. As such, these devices are likely to remain available to be used by cyber-criminals for a long time.

Looking Ahead

The IoT brings many advantages to businesses in terms of cost savings, the gathering of valuable data, monitoring and management. For consumers, smart devices deliver new levels of value-adding functionality and looking ahead, towns and cities will begin to rely even more on the benefits of IoT devices and systems.

The vast number of IoT devices, many which go unnoticed or fall outside of realistic risk assessments and/or still contain known weaknesses and vulnerabilities mean that there are big concerns about IoT security and privacy going forward. 

New legislation could mean that manufacturers in some parts of the world are more motivated to pay greater attention to the security and labelling of IoT devices although there is still some way to go.  That said, smart systems combined with other technologies such as AI and cloud technologies look like providing more opportunities for businesses in the future.

Tech Tip – Sync Sticky Notes Across Devices

If you are using Windows 10 and need some simple, handy reminders about work, appointments, calls and more, synced across all your devices and other apps, Microsoft’s Sticky Notes app can help. Here’s how it works:

– Open the Sticky Notes app (type Sticky Notes in the Start menu).

– When you first launch Sticky Notes sign-in to your Windows Account (as invited by the on-screen message). This will enable the syncing of your Sticky Notes between other devices on the account.

– Click on the + link to type a note which is then automatically stored in the Sticky Notes History.  Your notes can then be clicked on to re-open, edit, formatted and more.

– Notes can also be synchronised to the Cloud by going to the History window, clicking on the Settings icon and signing in with your Microsoft account.

– If you move to another device with recent Windows updates (from 10 October 2018) installed you should be able to see your stored, synched Sticky Notes.

Zoom Zooms Thanks to COVID

Zoom Video Communications Inc has raised its annual revenue forecast by more than 30 per cent as it converts many of its vast free user base to paid subscriptions.

Pandemic Growth

Zoom’s video conferencing platform received a huge boost in user numbers as lockdown began and the platform became a serious competitor to Microsoft’s Teams. One key area of success for Zoom has been managing to more than double (to 988) its number of large customers (with more than $100,000 in revenue in the past year) in the fiscal second quarter. Overall, shares of Zoom have surged almost four-fold this year.


In April and May, however, security issues were raised as research by Check Point indicated that cyber-criminals appeared to be targeting Zoom, and there was concern that Zoom did not want to offer end-to-end encryption to free users because it wanted to stay on the right side of U.S. law enforcement agencies and didn’t want its platform being used for illicit purposes by some users. In June, however, after pressure from privacy group The Electronic Frontier Foundation (EFF) and Mozilla, Zoom decided to offer end-to-end encryption to all its users, not just paying customers, thereby addressing many security concerns.

Bigger Forecast

In its latest financial update, after easily beating quarterly estimates, Zoom has arrived at the 30 per cent higher annual revenue forecast. Figures show that Zoom’s revenue rose by a massive 355 per cent to $663.5m and the company’s gross profit rose to 71 per cent from 68 per cent.  This is, however, still lower than 80 per cent range that Zoom was operating at before it gained huge numbers of free users during the pandemic lockdown months.


Zoom’s increased revenue forecasts are based on the fact that it has become a well-known brand that is now widely used by many businesses, it has addressed many security concerns, it has converted more large customers, and it is believed that all these factors can give it the momentum to go on converting free customers to paying customers. This is something that its 71 per cent gross profit fugue shows that it must do.

What Does This Mean For Your Business?

Zoom’s growth has been meteoric and many companies who found or fully engaged with its platform out of necessity during lockdown have become regular users who may be likely to convert, if they haven’t already done so, to paying customers.  This will put Zoom in an even stronger competitive position as it tries to compete with Microsoft Teams. 

For businesses, particularly smaller businesses, Zoom has proved to be a valuable a tool at a critical time and this, coupled with people now being comfortable with (and experienced at using) it could help propel Zoom to further heights and give it some staying power as a business communications service.

Remote Working Means Public Cloud and DaaS Spend Increase

Gartner has forecast continued spending on the public cloud and particularly desktop-as-a-service (DaaS) through 2020, fuelled by remote working during the pandemic.


The Gartner market watcher’s global public cloud services market forecast indicates that the move to home working necessitated by the COVID-19 shutdown has boosted spending on the public cloud and that it is forecast to grow by 6.3 per cent in 2020 to $257.9bn, up from $242.7bn last year.


Although software as a service (SaaS) is expected remain the largest market segment, the desktop-as-a-service (DaaS) segment, although relatively small, is forecast to experience a boost in spending (from $616m worldwide in 2019) due to the fact that it offers an inexpensive way for organisations with large numbers of remote workers to enable staff to securely access enterprise applications from multiple devices and locations.  This has proven to be particularly valuable during the lockdown and beyond. 

SaaS Growth

Gartner reports that the software as a service (SaaS) segment is still the largest, and this is likely to continue with a projected spike in spending of around 15.5 per cent between 2020 and 2021. The growth in SaaS tools and technologies spending has been driven in recent months by the increased need for new software collaboration tools during COVID-19.


Gartner is also forecasting that the second biggest market segment, infrastructure-as-a-service (IaaS), will grow by 13.4 per cent in 2020.

Public Cloud

The fact that public cloud services offer businesses cost scale with use and deferred spending advantages make a continued growth in public cloud spending more likely as economies try to bounce back from the effects of the pandemic.

Other Research

The Gartner findings and forecasts echo those of other researchers and tech commentators.  For example, back in June, IT asset management firm, Snow Software released the results of a poll of 250 IT leaders from around the world that focused on how the pandemic has affected their plans for use of the cloud.  The results showed that 82 per cent had increased their use of the cloud and the pandemic had driven 60 per cent to grow their use of off-premise technologies due to the necessary remote working.

What Does This Mean For Your Business?

The COVID-19 pandemic lockdown forced businesses to quickly adapt to having their employees work from home, using (cloud-based) software collaboration tools to communicate.  This lockdown, therefore, was the driver for many businesses to quickly ramp-up their use of the public cloud, and their increased spending on cloud infrastructure and technologies is likely to continue. Many businesses have also now realised the benefits of using the cloud e.g. cost, scale and deferred spending advantages.  Many businesses look set to move more into the cloud now that they have already seen how it can work, the cost and flexibility benefits, and how it could help them going forward as they and the economy try to recover at a time when spending on IT needs to bring maximum value and take account of the new world situation.

Lockdown Has Promoted Digital Learning Among Adults

Research by techUK with Ipsos MORI and Cisco has revealed that almost 60 per cent of UK adults are interested in developing their digital skills following lockdown.

A Thirst For More

The research has revealed that, following the experience of having to work from home and learn to use collaborative online work and communications platforms, many adults now have a thirst for more digital learning.  For example, 58 per cent of online adults in the UK have expressed an interested in developing their digital skills over the next year, with 82 per cent saying that digital skills are likely to grow in importance over the next 12 months.

Although the research shows that the desire to improve digital skills is higher among three-quarters of younger people, the results are still promising across all age ranges.


It is likely that the need to rely on technology to work from home, and thereby retain a job during and beyond the pandemic lockdown has been the key driver in forcing people to learn new digital skills and operate new software in a short space of time.


The fact that adults have been able to acquire new digital skills, albeit under pressure, appears to have boosted their confidence, belief, and enthusiasm about being able to carry on acquiring more digital skills going forward.

For example, 30 per cent of adults (one-quarter of them in the 55 to 75 age range) said they are more confident using technology after lockdown restrictions in the UK. Nearly one-third of those who said they are now more confident are not currently working. This could indicate that older people, who face challenges in the job market anyway, and particularly at a time when there has been a huge number of job losses, could find a way to learn digital skills that could improve their prospects and the prospects of the economy for the future.

Young People Most Affected

It should be remembered, however, that the younger age groups have been most affected by job losses from the pandemic, and fuelling their desire and confidence to learn more digital skills could help their prospects of re-employment and could help boost the recovery.

Digital Skills ‘Toolkit’ Course

The Department for Education, helped by Cisco, has developed a digital skills toolkit for those wanting to access free digital skills courses at introductory, intermediate, and advanced levels.  Details can be found here: .

What Does This Mean For Your Business?

For those who have been fortunate enough to retain their businesses and jobs during the pandemic lockdown, the pressure and necessity to learn and get on top new digital skills and platforms does appear to have been a confidence-booster and has inspired many people to carry on improving their digital skills.  Ultimately, this thirst for more digital knowledge is likely to benefit employers and aid the recovery of the UK economy, while going some way to narrowing the IT skills gap that existed prior to lockdown.

New “Watch Party” Feature For Amazon Prime

Amazon Prime subscribers can be part of 100-viewer “Watch Party” groups and enjoy access to thousands of movies and films as well as chat between group members.

Watch Party

The Watch Party feature, which is similar to that of Netflix, allows an Amazon Prime member to simultaneously stream and share their favourite movie or TV show with up to 100 friends and family members who are also Prime members.  The synchronised playback controls mean that the Prime Member can use live ‘live chat’ via text with the group and pause, play, and skip the action for the group.

Watch Party does not require a plug-in to download and can be used for anything included with Prime.

Netflix and Others

Amazon Watch Party is clearly a similar (and competing) offering to Netflix’s service. Netflix Party also offers synchronised video playback and adds group chat to Netflix shows so that Netflix members can link up with friends and host long-distance movie nights and TV watch parties.

Other streamers offering virtual viewing parties include Warner Media, Disney, and Disney Plus.

Desktop and U.S. Only

Amazon’s Watch Party is currently only available to those located in the U.S. and with a U.S.-based Prime subscription.  People can join in a web browser on their computer, and Watch Party is only for desktop browsers except for Apple’s Safari, although a mobile version is reported to be on the way.  Devices such as Fire TV, smart TVs, game consoles, connected media players, mobile phones, and tablets are currently not supported for Watch party.

How To Use

To launch a Watch Party, a user clicks on the Watch Party icon on their screen, browses titles and episode lists to choose what to watch, chooses a name to use while chatting and then shares their Watch Party link with up to 100 people (friends join by clicking on their link).

What Does This Mean For Your Business?

The pandemic has been good news for those companies offering streamed online entertainment services as millions of people have been spending a lot more time on those platforms and seeking entertainment while off work and having their movement outside restricted.

The fact that families and friends have been separated from each other and that people have been unable to have shared, public entertainment experiences e.g. cinema and concerts, has created more of an opportunity for shared online entertainment experiences such as Watch Parties.

For Amazon, Watch Party is a way that it can compete with other big streamers such as Netflix, and Amazon is in a good position to do so with the vast amount of entertainment titles that it offers.

Tech Tip – How To Keep Your Wi-Fi Connection Secure

A good, secure Wi-Fi connection is often the backbone of many peoples’ day-to-day online business and is a key component of data security, so, here are a few tips for making sure that your wireless connection is secure:

– Make sure that your router’s firmware is up to date and that you have replaced the router’s default password with your own secure one.

– Make sure that WPA-2 or higher encryption is enabled.

– Avoid using public Wi-Fi to send sensitive data unless you are using VPN.  It may also be sensible to limit your use of public Wi-Fi (which has been relatively easy to do anyway during the pandemic).

– Disable network name broadcasting to the public via your router.

– Make sure that your wireless router’s firewall is turned on, or, if your router does not have an effective firewall, install a good firewall solution on your system.

Internet Speed Record

Researchers from Australia’s Monash, Swinburne, and RMIT universities claim to have set a new Internet speed record of 44.2 Tbps.

Fibre Connection

The claim, which is featured in the ‘Nature Communications’ journal ( refers to setting the bandwidth world record for ultra-dense optical data transmission over 75 km of standard optical fibre, with a single chip source.  It has been reported that the fibre connection was run between RMIT’s Melbourne City campus and Monash University’s Clayton campus in order to represent the infrastructure that is used by Australia’s National Broadband Network (NBN).


The exceptional speed and bandwidth achieved in the test, enough to download the contents of more than 50 100GB Ultra HD Blu-ray discs in one second, has been attributed not just to the capacity and capabilities of fibre, but also to the addition of micro-combs to the cable fibres. 

Micro-combs are optical frequency combs based on micro-cavity resonators, and the researchers report that the ability to phase-lock, or mode-lock, these comb lines were key to breaking this speed record.

Micro-comb technology, therefore, appears to be a highly efficient way to transmit data and micro-combs offer the full potential of their bulk counterparts but in an integrated footprint.

Integrate With Existing Infrastructure

RMIT’s Professor Arnan Mitchell has been quoted as saying that the challenge will now be how to turn the micro-comb technology into something that can integrate with the existing cable infrastructure, and the that the long-term hope is to “create integrated photonic chips that could enable this sort of data rate to be achieved across existing optical fibre links with minimal cost”.

Data Centres First

Communications commentators have suggested that once the new technology is commercialised, data centres are most likely to benefit first from its introduction and that home and business users may have to wait years before they can use it, provided that it is affordable.

What Does This Mean For Your Business?

For communications infrastructure companies, this development means that they can augment the fibres that are already in the ground with this new micro-comb technology, thereby meaning that their existing networks are still good and scalable for the future.

This speed record and the new technology is also good news for the autonomous vehicles industry, gaming industry, medical fields, and other industries, segments, organisations, agencies and businesses that need greater speed and capacity to help them deal with increasing data demands.