Cookie Policy

A cookie consists of a basic text file with anonymous information that includes a unique user identification and website name.

A cookie may be placed on your computer when you visit a website, and each individual website can only view only the cookies it has stored on your computer.

 

The use of cookies offers an improved online experience by storing your data anonymously.

This can take the form of either a ‘session cookie’ that remembers you for a single visit or a ‘persistent cookie’ for multiple visits.

Certain types of cookies are necessary for a website to function effectively. These are called’ essential’ cookies, while those that optimise a website are termed ‘non-essential’ cookies.

 

A cookie allows easy navigation between pages on a website by learning your preferences. Many cookies are also used to display advertising content more relevant to you, based on website activity and approximate location.

When cookies are not used a website will view you as a new visitor each time you visit. This can slow down your online experience, leading to issues such as your login details being requested repeatedly, and items added to your basket being lost.

Cookies provided by a website you view are termed ‘first party’ cookies, while cookies from sites displaying content on another website are known as ‘third party’ cookies.

 

We use 4 types of Cookies;

Essential Cookies:

These cookies do not track your internet browsing. They are needed to allow full access to the website and its vital features, such as secure checkouts or remembering items in your shopping basket

Performance Cookies:

We use performance cookies to improve how the website functions. These allow us to better understand customer behaviour online, and enable us to optimise your browsing experience through anonymous statistical data. This includes figures such as the most visited website pages, and also allows errors to be identified.

Functional Cookies:

To offer you a more tailored online experience, these cookies allow the website to learn your preferences for areas where customisation is available, speeding up your browsing. Functionality cookie data may be anonymous and will only track browsing activity on our website.

Targeting or behavioural Cookies:

These cookies enable contents to be displayed that are more relevant to you and your interests, and control the number of times you will see these. They record your visit to the website, and may share this information with multiple organisations, however this information will not allow you to be identified personally.

Privacy Policy

We may collect the following information:

Name and Job Title

Contact information including email address

Demographic information such as post code, preferences and interests

Other information relevant to customer surveys and/or offers

The use of cookies offers an improved online experience by storing your data anonymously.

This can take the form of either a ‘session cookie’ that remembers you for a single visit or a ‘persistent cookie’ for multiple visits.

Certain types of cookies are necessary for a website to function effectively. These are called’ essential’ cookies, while those that optimise a website are termed ‘non-essential’ cookies.

 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us on office@cloudss.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.