Based in the town
Chesham is a market town in the Chiltern Hills, in the HP5 postcode area and at the end of the Metropolitan line. Its population was about 23,000 in the 2021 census.
Local employers are mainly small businesses in light industry, technology and professional services. Many work on the business parks and industrial estates around Asheridge Road and Chess Business Park, or in the pedestrianised town centre.
Being based in Chesham means we can be on site the same day when something cannot be fixed remotely, subject to your agreement. We agree visit coverage and costs rather than treating every remote support contract as an unlimited on-site service.
The support we provide
We help with everyday computer problems, Microsoft 365, security tools and business continuity. Independent Microsoft 365 backup is included in our support agreements. A full security audit and onboarding are free for clients committing to a contract.
Support hours are Monday to Friday, 08:30 to 17:30, excluding UK bank holidays. Response targets are 30 minutes for Fatal incidents, 45 for Severe, 60 for Medium and 180 for Minor. These are response targets, not fix times.
Nearby areas
We cover Buckinghamshire and the Home Counties, including Amersham, Great Missenden, the Chalfonts, Beaconsfield, High Wycombe, Aylesbury, Berkhamsted, Tring, Hemel Hempstead and Rickmansworth. Remote support is available anywhere in the UK.
Related information
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