Monthly starting prices exclude VAT and are based on a 3 year term billed monthly. Shorter terms cost a little more. Your price is confirmed in a written quote.
What is included
- Alerts reviewed by our security partner's analysts 24 hours a day, including weekends and bank holidays.
- Checks for unusual sign-ins, hidden mailbox rules and unexpected data exports.
- Isolation of compromised accounts when a breach is identified.
- Written incident reports for your records and insurer.
Who it is for
Businesses whose client information, payments or operations would be affected by a compromised mailbox. This is security monitoring, not a 24 hour Cloud Smart helpdesk.
How it works with us
- Agree the accounts and people authorised to receive incident communications.
- Connect the monitoring service with appropriate permissions.
- Our security partner's analysts review suspicious activity and act on confirmed compromise.
- We help you understand the report and any follow-up work.
Questions about this service
Who monitors outside working hours?
Our security partner's analysts provide the out-of-hours monitoring. We are a small local company, not an in-house 24 hour helpdesk.
Does monitoring replace account hardening?
No. Hardening reduces weak settings; monitoring looks for signs of an attack in progress.
Will it restore Outlook in an outage?
No. Availability and business continuity need separate arrangements.
Will we receive a report?
The service includes a written incident report for your records and, where needed, your insurer.
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