Separate support from licences and protection
Unlimited remote support starts from £25 per user per month. Microsoft 365 licences, additional security, site visits and project work need to be understood alongside that figure. Independent Microsoft 365 backup is already standard in support agreements, so it should not be charged twice.
Compare a complete written scope
List users and devices, identify the applications that matter and agree your support hours. A package name is not a substitute for confirmed inclusions. Review setup work, renewal arrangements and supplier responsibilities before signing.
All monthly starting prices are plus VAT, on a 3 year term billed monthly. Shorter terms cost a little more. Your price is confirmed in a written quote. See our complete service price tables and calculated team examples for the current breakdown.
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