Monthly starting prices exclude VAT and are based on a 3 year term billed monthly. Shorter terms cost a little more. Your price is confirmed in a written quote.
What is included
- Daily backup of email, OneDrive, SharePoint and Teams within the agreed scope.
- Recovery of individual emails, files or a mailbox.
- Help after accidental deletion, a colleague leaving or ransomware.
- A copy separate from the live Microsoft 365 service.
Who it is for
Every business relying on Microsoft 365 information. Retention, recycle bins and synchronised folders serve different purposes from an independent backup.
How it works with us
- Agree the accounts, sites and retention requirements.
- Connect the backup securely and check its first successful run.
- Confirm who can request or approve a recovery.
- Use support to request an item or mailbox restore when needed.
Questions about this service
Is backup included in support?
Yes, independent Microsoft 365 backup is standard on our support agreements. We confirm the covered accounts and data in writing.
Does it make Microsoft outages disappear?
No. It protects a separate copy of data. Access through a backup portal depends on the service and configuration.
How long does a restore take?
It depends on the amount of data and the destination. We assess the request rather than promise the same time for every recovery.
Is OneDrive sync a backup?
Sync copies changes, including deletions. Independent backup allows recovery from an earlier successful backup.
Free tools to help you prepare
Plan for interruption
Connect this service to a business continuity plan covering people, suppliers and the activities that need to keep working.
Related information
Talk to us about your business
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