IT support and cyber security for law firms

Protect confidential client work

Legal work depends on access to correspondence, documents and matter information. A fee earner working away from the office needs appropriate access without leaving confidential material available to everybody. We review account permissions, device protection and the way people share files before recommending services.

The firm may use a specialist practice or case-management system alongside Microsoft 365. We establish who supports each system and how its data is protected. A mailbox backup does not automatically cover a separate application database. Clear boundaries avoid discovering a gap only when something needs to be recovered.

SRA expectations and evidence

Client confidentiality, supervision and the handling of money make cyber security a business issue as well as a technical one. We can help with technical controls and records relevant to SRA expectations, lender panels and insurer questionnaires. Your firm remains responsible for interpreting its professional duties and deciding whether a notification or legal response is required.

Questionnaires should describe controls actually in place. Do not tick a box simply because a product has been bought. The firm needs to know which accounts are monitored, which devices are patched and how leavers lose access. We help establish the technical evidence within the scope of your agreement.

Reduce payment and email risk

Email impersonation can target completion funds, supplier invoices or a changed bank account. Filtering and staff training help, but a payment-change request still needs verification through a trusted route. An apparent instruction from a partner should not bypass your agreed financial approval process.

Our encryption service starts from £7.50 per user per month and allows recipients to open protected email in a browser. Account hardening and breach monitoring address weak settings and signs of compromise. Keeper supports controlled password sharing where a system cannot provide suitable individual access.

Plan for deadlines and departures

Identify the matters and deadlines that would be most affected by an unavailable system. Independent backup, a clear support route and agreed recovery priorities should form part of the plan. When a colleague leaves, preserve required business records while removing their sign-in and reviewing shared access. Do not leave this to a mailbox forwarding rule alone.

Remote working also needs managed devices and a lost-device process. We agree what can be removed from a personal device before it is enrolled, so staff understand the privacy and control boundaries.

Start with your actual setup

We start by understanding the systems people use, the information they hold and the work that cannot stop. We then agree the users, devices, hours and services in a written quote. A full security audit and onboarding are free for clients committing to a contract. We are a small local company; out-of-hours security monitoring is delivered by our security partner's analysts, not an in-house 24 hour helpdesk.